TCH Coaching Services (Pty) Ltd
Trading as The Coach House
www.thecoachhouse.io
Last updated: {post_date}

 

1. Introduction

These Terms and Conditions (“Terms”) govern your access to and use of the website located at www.thecoachhouse.io (the “Website”) which is owned and operated by TCH Coaching Services (Pty) Ltd, a company incorporated in South Africa (Company Registration No: 2024/042994/07), whose registered office is at 117 Hatfield Street, Gardens, Cape Town, Western Cape, 8001, South Africa, trading as The Coach House (referred to in these Terms as “we”, “us”, or “our”).
By accessing or using this Website, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must cease using the Website immediately. These Terms apply to all visitors, users, and others who access or use the Website, whether as an individual or on behalf of an organisation. Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please read our Privacy Policy carefully before using the Website.

 

2. About Us

The Coach House is a coaching and consultancy practice specialising in organisational coaching, leadership development, and team development. We work with clients across South Africa and internationally. Our Website is provided for informational purposes and to facilitate initial enquiries; it does not constitute an offer of services or a contractual relationship with you. Any engagement of our services will be governed by a separate written service agreement between you and us

 

3. Scope and Purpose of the Website

The Website is designed to:

The Website does not facilitate the direct purchase of services or digital products. All commercial engagements with The Coach House are entered into separately and documented in a formal service agreement.

 

4. Eligibility and Acceptance of Terms

By using this Website, you represent and warrant that:
you are at least 18 years of age, or if you are accessing the Website on behalf of an organisation, that you have the authority to bind that organisation to these Terms;
your use of the Website does not violate any applicable laws or regulations in your jurisdiction;
all information you submit through any form on the Website is accurate, current, and complete.

 

5. Intellectual Property

All content on this Website, including but not limited to text, articles, blog posts, graphics, logos, images, icons, and the overall design and structure of the Website (collectively, the “Content”), is the exclusive property of TCH Coaching Services (Pty) Ltd or its licensors and is protected by applicable copyright, trade mark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Website and its Content for your own personal, non-commercial purposes. This licence does not permit you to:

All trade marks, service marks, and logos displayed on the Website are registered or unregistered marks of TCH Coaching Services (Pty) Ltd or their respective owners. Nothing on this Website shall be construed as granting any licence or right to use any trade mark without our prior written permission.

 

6. Acceptable Use

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the Website. You must not:

We reserve the right to restrict or terminate access to the Website for any user who breaches these provisions, without notice and without liability to you.

 

7. Contact Forms, Discovery Call Bookings, and Newsletter Sign-Up

 

7.1 Contact Forms and Enquiries

When you submit an enquiry via our contact form, you are requesting information or expressing interest in our services. Submission of a form does not constitute a binding agreement or guarantee of any particular response time. We will endeavour to respond to genuine enquiries within a reasonable timeframe.

 

7.2 Discovery Call Bookings

We may provide a calendar booking facility on the Website enabling you to schedule a discovery call with a member of our team. A booking constitutes a request for a meeting; it does not create a contract for services between you and us. We reserve the right to decline, reschedule, or cancel a booking at any time.
You are responsible for providing accurate information when completing a booking. We are not liable for any failure to meet a booking arising from incorrect information submitted by you.

 

7.3 Newsletter and Events

By subscribing to our newsletter or registering interest in events, you consent to receiving marketing and informational communications from us. You may withdraw your consent and unsubscribe at any time by clicking the unsubscribe link in any email communication or by contacting us at oi.esuohhcaocehtobfsctd-24d283@olleh.
We will process your personal data in connection with these services in accordance with our Privacy Policy.

 

8. Third-Party Tools and Services

The Website uses third-party tools and services to support its functionality, including but not limited to:
Google Analytics, for the purposes of analysing website traffic and user behaviour (see our Privacy Policy and Cookie Policy for further detail);
calendar booking software to facilitate discovery call scheduling;
email marketing platforms to manage newsletter subscriptions.

 

These third-party services operate under their own terms of service and privacy policies, which you should review independently. We are not responsible for the practices of any third-party service providers.

 

9. Cookies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience and to collect analytical data. By continuing to use the Website, you consent to our use of cookies in accordance with our Privacy Policy and any cookie consent mechanism presented to you on the Website. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of parts of the Website. For full details of the cookies we use and how we use them, please refer to our Privacy Policy.

 

10. Data Protection and Privacy

We are committed to protecting your personal data and processing it in compliance with applicable data protection legislation, including the South African Protection of Personal Information Act 4 of 2013 (POPIA) and, where applicable to our EU-based visitors, the General Data Protection Regulation (GDPR).
Full details of how we collect, use, store, and protect your personal data, as well as your rights in relation to that data, are set out in our Privacy Policy, which is available on the Website.

 

11. Disclaimers

 

11.1 Accuracy of Content

Whilst we take care to ensure that the Content on this Website is accurate and up to date, we make no representations or warranties of any kind, express or implied, as to the completeness, accuracy, reliability, suitability, or availability of the Website or the Content. You rely on any such information at your own risk.

 

11.2 No Professional Advice

The Content on this Website, including thought leadership articles and blog posts, is provided for general informational purposes only. It does not constitute professional coaching, legal, financial, psychological, or other advice. You should not rely on it as a substitute for obtaining appropriate professional advice tailored to your specific circumstances.

 

11.3 Availability

We do not guarantee that the Website will be available at all times or that it will be free from errors, interruptions, or defects. We reserve the right to modify, suspend, or withdraw the Website or any of its features at any time without notice.

 

12. Limitation of Liability

To the fullest extent permitted by applicable law:

Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability which cannot lawfully be limited or excluded.

 

13. Links to Third-Party Websites

The Website may contain links to third-party websites and online resources. These links are provided for your convenience and information only. We have no control over the content of third-party websites and accept no responsibility for them or for any loss or damage arising from your use of them. The inclusion of a link does not imply our endorsement of the linked website.

 

14. Changes to These Terms

We reserve the right to amend these Terms at any time. Any changes will be posted on this page with an updated revision date. Your continued use of the Website after the posting of changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

 

15. Governing Law and Jurisdiction

These Terms and any disputes arising in connection with them or the Website shall be governed by and construed in accordance with the laws of the Republic of South Africa. Subject to any applicable statutory rights that cannot be excluded or limited, you agree to submit to the non-exclusive jurisdiction of the courts of South Africa for the resolution of any dispute arising out of or in connection with these Terms. For EU-based users, nothing in these Terms shall affect any statutory rights you may have under the laws of your country of residence.

 

16. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, such provision shall be deemed severed from the remaining provisions, which shall continue in full force and effect.

 

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us in relation to your use of the Website and supersede all prior agreements, representations, and understandings between the parties in relation to the same. For the avoidance of doubt, these Terms do not govern any coaching or consultancy services provided by The Coach House, which shall be subject to a separate written service agreement.

 

18. Contact Us

If you have any questions, concerns, or complaints regarding these Terms, or any aspect of your use of the Website, please contact us at:

TCH Coaching Services (Pty) Ltd
Trading as The Coach House
117 Hatfield Street, Gardens, Cape Town, Western Cape, 8001, South Africa
Email: oi.esuohhcaocehtobfsctd-6dcd6f@olleh
Website: www.thecoachhouse.io

 

Company Registration No: 2024/042994/07
Registered Office: 117 Hatfield Street, Gardens, Cape Town, Western Cape, 8001, South Africa

 

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